Level 2 BTEC Extended Certificate ICT Networking and Systems Support


You will look at computer and networking systems and how they are integrated into professional and social uses. This course focuses on the technical skills and knowledge required to support users of computer systems, and includes customer services, network administration, computer hardware and troubleshooting.

Course type

Level 2 BTEC Extended Certificate

Course length

One year

Required qualifications

Successful completion of a broad GCSE or equivalent programme, including two A*-D grades including Mathematics and one other relevant subject, plus a good school reference and an interest in computing and associated technologies.

What will I study?

The course will focus on:

  • understanding computer systems
  • uses of technology
  • creating networks
  • developing employability skills
  • web development
  • managing networks

On the course you will:

  • acquire the practical skills used in troubleshooting hardware and software issues
  • gain confidence in dealing with Network Administration, Web Design and User Support
  • acquire practical skills in assembling computer systems and creating networks

Method of assessment

You will be assessed internally by coursework and two externally-assessed online exams.

What will I be able to progress to?

You can further your education by progressing to the Level 3 BTEC Extended Diploma in IT Networking and Systems Support, before applying to university or entering employment.

You will be prepared to enter technology-related employment such as Computer Hardware Support, Network Support and Website Management.

Other information

Students on a Level 2 Extended Certificate will also be studying towards Maths and/or English Level 2 qualifications if they have a grade D or below at GCSE. Students with Grade C and above in both Maths and English will undertake the Higher Project Qualification alongside their vocational qualification.